Frequently Asked Questions for Sellers

Getting Started

Currently, we only accept artists based in Finland, whether you are a student, an artist, a designer, or a hobbyist. We warmly welcome everyone with creativity and imagination.

Artmu is a marketplace for original art, design, and crafts. You can sell your drawings, paintings, handcrafts, jewelry, digital design, etc., or provide customized products or services.

All works must be originally designed by yourself. It is not allowed to resell or copy other people’s works. AI-generated art is not allowed.

Click here to sign up as a vendor and wait for us to proceed with your application.

*NOTE: You can register a vendor account already, but you won’t be able to upload your products until your application is accepted.

There is no monthly fee or registration fee, so it is totally free of charge before you make a sale! When you have made a sale, we will take a small percentage of commission fee from the sale. 

How to price your products:

  • Look at the price of other similar products.
  • Consider the time and effort you put in. Will you be happy to work for this price?
  • Add expenses – cost of material, package, commission fee, transaction fee, etc.

We only support shipping in Finland right now. You can choose shipping service such as:

You can set a shipping fee and/or offer local pick up and/or free shipping for orders over certain amount.

Manage shop & orders

We will feature your products if:

  • You have 2-5 high quality images and detailed description.
  • Your have set up your store profile – banner, profile picture, vendor biography, etc.
  • You are a student in Finland and your profile includes your Name, Degree and School.
  • Image & description – make sure the images are clear and you provide at least 2-3 images. Write detailed descriptions.
  • Build your brand & story – your store profile and biography is an important way for customers to get to know who you are. Share your stories and make your brand distinguishing!
  • Promotion – share your store with your friends, families and on your social media.
  • Reviews – provide your best service and make sure your customers give you 5-star reviews!

You can choose the shipping methods in your Settings

  • Send the parcel by delivery services. For example, you can pay for the parcel on Posti’s website or Matkahuolto’s website and bring it to your closet drop-off point. 
  • Customers pick up from you. We suggest you to set your address to your university / workplace to avoid revealing your home address.

You can request a withdraw at your Dashboard.

The withdraw will be sent to your bank account that you have linked with your account.

Can’t find the answers? 

Don’t worry! Our customer service is ready to help you!

Contact us:

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