Summary
Updated: 08.04.2023
Safe and responsible processing of your personal data is important to Artmu. We protect your privacy by following the data protection practices and current legislation. We are committed to processing your personal data transparently.
The purpose of this privacy statement is to inform users of our service how and for what purposes we process your personal data. We also tell you what kind of rights you have in relation to the processing of your personal data and how you can use them.
Registrar
The registrar of your personal data is Artmu Oy. If you have any questions about the processing of your personal data or this privacy statement, please contact us:
Registrar: Artmu Oy
Business ID: 3322952-2
Address: Servinkuja 6, 02150 Espoo
E-mail: info@artmudesign.com
For what purpose do we process your personal data and what personal data do we process?
We process your personal data only for the specific processing purposes mentioned in this statement and only when there is a legal basis for the processing. We process your personal data for the following purposes:
PROVIDING THE MARKETPLACE PLATFORM AND MANAGING ORDERS
We process your personal data when we act as the administrator of the marketplace platform and when we receive the orders placed in our service.
CUSTOMER SERVICE
We process your personal data to offer you high-quality customer service and handle possible complaints.
MARKETING
We process your personal data when targeting social media marketing and in order to deliver our newsletter to newsletter subscribers.
SERVICE DEVELOPMENT
We process your personal data so that we can offer you a functional and easy-to-use marketplace platform.
We only process personal data that is essential for the specific processing purposes mentioned above. We receive personal information from you when using our service. We process the following personal data about you:
Basic information such as name, email, phone number, address, possible profile picture.
Information related to orders such as order information and order history.
Customer feedback information such as wish lists, product reviews, communication in our service.
The merchant’s information, such as the merchant’s contact person’s information, operations related to maintaining and editing the store, and communication with Artmu.
On what basis do we process your personal data?
We process your personal data only when we have a legal basis to do so. The legal basis for processing personal data is always one of the following:
AGREEMENT
Our legal basis for processing personal data is a contract when we process your personal data for the purpose of providing the marketplace platform and managing orders.
LEGITIMATE INTEREST
We process your personal data based on our legitimate interest when we process data for the purpose of customer service, when developing our service, or targeting marketing on social media platforms.
CONSENT
We process your personal data based on the consent you gave when you subscribed to our newsletter. You can withdraw your consent at any time by using the link provided with the newsletter or by contacting info@artmudesign.com.
Who can process your personal data?
At Artmu, your personal data is processed only by those employees who have the right to do so for their job duties. Third parties process your data only in the following situations:
MERCHANTS AND SERVICE PROVIDERS
The details of the order you placed will be forwarded to the company acting as a merchant so that the products you purchased can be delivered to you. Your personal data is processed by third parties also when we use service providers in our operations, for example in the delivery of our newsletters and in the software development of our service. Merchants and service providers used by Artmu can process your data only for the purposes specified by Artmu.
When we transfer your personal data outside the EU or EEA countries, we take care of the protection of your personal data with appropriate protection measures. When delivering the newsletter, we use a service provider located in the United States, and the protection mechanism we use is the EU-US Privacy Shield arrangement. In other respects, your personal data is only processed within the EU/EEA area.
TRANSFERS OF PERSONAL DATA
In certain situations, we have to hand over your personal data to other data controllers. The payment service used in our service processes the data stored in connection with the payment transaction and acts as the data controller for this data. Your data will only be disclosed to the authorities due to a legal obligation. If there is a reorganization in the ownership of our company, we may have to disclose your information to the parties involved in the reorganization.
How do we protect your personal data?
We have secured the confidentiality of your personal data with appropriate data protection and information security practices. We follow strictly defined access control in our service, which allows us to ensure that your personal data is processed only by those persons who are entitled to it due to their job description. All processors of your personal data are bound by a duty of confidentiality.
How long will your personal data be stored?
Your personal data will only be stored as long as it is necessary to fulfill each processing purpose.
What are your rights as a registered user?
As a registered user, you have the right to influence the processing of your personal data and to receive information about the processing. Below you will find information about your registered rights. If you want to exercise any of your rights below, please contact us via email at info@artmudesign.com.
THE RIGHT TO INSPECT INFORMATION
You have the right to receive confirmation that your personal data is being processed or that it is not being processed, and to check what information we have collected about you.
CORRECTING INCORRECT INFORMATION
You have the right to request that we supplement or correct incorrect, inaccurate or incomplete personal data concerning you.
THE RIGHT TO DELETE DATA
In certain cases, you have the right to delete your data. In this case, we must delete all personal data collected from you if your personal data is no longer needed for the purposes for which it was originally collected – or if the processing was based on consent and you withdraw your consent, and there is no other legal basis for the processing.
RESTRICTION OF PROCESSING
You have the right to restrict processing in certain cases. For example, when your information is not correct in some respects, you have the right to request a temporary restriction of processing until we have verified the accuracy of the information.
THE RIGHT TO TRANSFER DATA FROM ONE SYSTEM TO ANOTHER
You can demand the transfer of your personal data when we process the personal data you have provided yourself based on your consent or agreement. In this case, Artmu must deliver your personal data in a machine-readable format so that you can keep it yourself or transfer it to another data controller.
THE RIGHT TO OBJECT TO DATA PROCESSING
In certain cases, you have the right to object to the processing of your personal data if you have a justified reason for doing so. You have the right to object to the processing of personal data, for example, when the processing of your personal data is based on our legitimate interest. In this case, Artmu assesses on a case-by-case basis whether there is still a significantly important and justified reason for the processing of personal data. You can also at any time object to the processing of your personal data for the purpose of direct marketing.
THE RIGHT TO WITHDRAW CONSENT
As the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.
If you feel that Artmu has processed your personal data illegally, you have the right to file a complaint about the processing of your personal data with the local supervisory authority. Please remember that as a registered customer or merchant, you have the opportunity to browse and modify the information in your user account and, if necessary, delete your user account.
USE OF COOKIES
Artmu uses cookies to improve the quality of the service. Browsing pages without cookies can affect the operation of the service so that some functions cannot be used. Such functions include, for example, logging in and adding products to the shopping cart. Artmu uses first-party cookies, which are used, among other things, for login and the shopping cart function. In addition, Artmu uses third-party cookies, such as Google Analytics, with which we get an overview of your visit and can optimize our service. The use of cookies on the site is protected. Our service uses different social media components that allow the user to transfer data to different social media.