Shipping
-We have set a standard shipping time, but please note that unexpected delays may occur.
-The shipping price does not change, regardless of the number of items!
About me:
I am an artist and illustrator based in Helsinki, Finland and I love drawing characters, food, and cute things!
I rarely set New Year’s resolutions for myself, but I know that my resolution for 2023 was to develop this passion. I had no particular expectations. I just wanted to do more of what gives me joy. And so, I started selling my illustrations and found people who love my work. I see this as an never ending story and look forward to where my creativity will take me.
I hope my work finds it’s way to your heart. Your support means I can continue to share from my works and take you with me on the journey. And for that, I will be eternally grateful! ❤
In my shop, I take care of everything – from designing and packing shipments to photography and customer service. And I put a lot of heart into it all 🧡
If you love what I draw, follow me:
https://www.instagram.com/art.bongsdiary/
Related
Shipping Countries:
Finland
Ready to ship in 1-3 business days
Shipping Policy
I ship all items from Finland.
All orders will be dispatched within 1-7 business day depending on the amount of orders (mostly around 3 days, at shop update times it can take around 7 days)
♡ Letter mail ♡ (pretty self-explanatory) available for letter mail (flat items). This shipping process will not be tracked and has no estimated dates on how long the delivery will be.
♡ Standard Tracked Package ♡ is a shipping package with tracking code.
Note:
Finland: Delivery time: 1-5 business days. I ship Finland orders as letter mail and might send some orders over 80€ as prio mail with tracking.
Refund Policy
♡ What happens if my order gets lost ♡ To avoid this problem, please double check your address thoroughly. If you order only stickers that provides no tracking, the Postal Services say they are not responsible for lost packages that are not tracked so it is out of my control, meaning there's no refund if a non- tracked order gets lost. However I will do replacements!
For more help please contact me and I'll try my best to help you with your situation.
♡ Order damaged through transit ♡ If this happens, please contact me and provide me with various pictures and an explanation of the problem and I'll do what I can to help!
♡ Item missing in my order ♡ If an item was forgotten or missing in your order, please contact me and I'll try my best to help!
♡ Returns ♡ If you'd like to return something due to being unhappy with the product or if something went wrong and got damaged, please contact me and Ill happily help you out and give you a refund or a replacement.
♡ Please remember that this is a small independent art business with a single person in charge of fulfilling orders. Processing time may waver due to certain circumstances. Shop openings, reopening, or restock might especially have a longer processing time due to a volume of orders.♡
Please contact the shipping provider for information on lost or delayed orders.
For more help, please contact me at: art@bongsdiary.com
By placing an order from this shop, you have read and agree to these terms.
Thank you again so much for your support of Bong's Art. Every purchase, review, and word of encouragement means the world to me. Have a wonderful holiday season and a happy start to the new year!
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